A Framework to Analyze Business Process Log in XML Format

A Framework to Analyze Errors for Effective Business Operations

Mahesh has a vast experience across various technologies spread over 24 years. He has played a key role in addressing the ever changing demands from the business by architecting state-of-the-art IT solutions. As a key technology leader, he has successfully incubated several high impact solutions, high revenue potential IT Service Lines and Technology CoE(s). His expertise spans across various t...

Strategic Contribution of a Business Process to Company’s Performance

The study is aimed at assessing the strategic importance of a business processes for achieving sustainable competitive advantage, therefore, in this article the theoretical approach for measuring the strategic contribution of a business process to an enterprise’s business system is presented.  For evaluating of a business process strategic importance the study proposes the system of economic an...

XML interchange formats for business process management

An XML Adoption Framework for Electronic Business

One of the recent phenomena information systems (IS) practitioners are currently facing in their continuous process of adopting new technology is the utilization of Extensible Markup Language (XML). In this paper we propose an XML adoption framework, a corresponding adoption space model, and a probit model of technology diffusion to examine the decision of adopting XML-based applications in the...

A customer oriented systematic framework to extract business strategy in Indian electricity services

Competition in the electric service industry is highlighting the importance of a number of issues affecting the nature and quality of customer service. The quality of service(s) provided to electricity customers may be enhanced by competition, if doing so offers service suppliers a competitive advantage. On the other hand, service quality offered to some consumers could decline if utilities foc...